Privacy Policy
Last updated: January 15, 2026
At Investorivo Consultoría Financiera S.A. de C.V. (hereinafter, "Investorivo"), with registered address at Av. Paseo de la Reforma 505, Floor 28, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, we are committed to protecting the privacy and personal data of our users in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Personal Data We Collect
For the provision of our financial and social guidance services, we may collect the following personal data: full name, email address, phone number, postal code, and any additional information you voluntarily provide through our contact forms. We do not collect sensitive personal data such as detailed financial information, bank statements, or biometric data.
2. Purposes of Data Processing
Your personal data will be used for the following primary purposes: (a) responding to your requests for information about government support programs; (b) providing personalized guidance and financial advice; (c) following up on inquiries made through our platform; (d) sending relevant information about new available programs and services. As secondary purposes, we may use your data to compile anonymous statistics about the use of our services and to improve our educational content offering.
3. Data Transfers
Investorivo does not sell, trade, or transfer your personal data to third parties without your prior consent, except in cases expressly provided for by the LFPDPPP. We may share information with Mexican government authorities only when necessary to channel your request to official social support programs, always with your knowledge and authorization.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise any of these rights, you may send a request to our email privacidad@investorivo.com, including your full name, a clear description of the data for which you wish to exercise a right, and a copy of your official identification. We will respond to your request within a maximum of 20 business days in accordance with applicable legislation.
5. Security Measures
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. Our systems feature SSL/TLS encryption for data transmission, restricted access through authentication controls, and periodic backups on servers located in Mexican territory.
6. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve the browsing experience. For more details about the types of cookies we use and how to manage them, please consult our Cookie Policy.
7. Changes to this Privacy Notice
Investorivo reserves the right to modify this privacy notice at any time. Changes will be published on this same page with the last updated date. We recommend that you periodically review this notice to stay informed about how we protect your data.
8. Contact
For any questions or clarifications regarding the processing of your personal data, you may contact us at: privacidad@investorivo.com or by phone at +52 (55) 4170-8823, Monday through Friday from 9:00 AM to 6:00 PM (Central Mexico Time).